In the realm of comforting, hearty meals, few dishes hold a candle to a perfectly crafted chicken casserole. Among the most cherished variations, the Neiman Marcus Chicken Casserole stands out as a true culinary legend. This beloved dish promises a symphony of flavors and textures, featuring succulent chicken, crispy bacon, rich cheddar cheese, and an irresistible buttery Ritz cracker topping. It’s more than just a meal; it’s a warm embrace in a baking dish, a testament to classic American comfort food that has graced tables for generations.
The Legendary Neiman Marcus Chicken Casserole
The Neiman Marcus Chicken Casserole isn’t just a recipe; it’s a piece of culinary history. Inspired by a popular dish served at the elegant cafes within Neiman Marcus department stores, this casserole gained a legendary status for its rich, creamy texture and indulgent flavors. While the exact origins are debated and its presence in modern Neiman Marcus cafes may be less common, the spirit of this decadent dish lives on in home kitchens across the country. It’s a dish that evokes nostalgia, bringing back memories of elegant lunches and satisfying dinners. Its enduring appeal lies in its perfect balance of savory ingredients, all culminating in a delightful crunch from the signature cracker topping. Whether you’re a seasoned chef or a home cook looking for a dependable crowd-pleaser, this casserole offers an experience that is both sophisticated and deeply comforting.


“This was very yummy! Absolutely delicious just the way it is and I wouldn’t change anything. Two thumbs up by everyone! Thanks for sharing!”
– Georgia
Frequently Asked Questions
The Neiman Marcus Chicken Casserole gets its distinctive name from the fact that a similar, highly popular chicken dish was once served at the cafes found within Neiman Marcus department stores. These elegant cafes were known for their refined menu, and this particular casserole became a customer favorite. While many of these cafes may no longer exist, the recipe was so beloved that it transcended its retail origins and became a classic comfort food in home kitchens. Its precise creation story has several charming anecdotes, but its widespread appeal is undeniable.
Absolutely! This casserole is an excellent choice for meal prepping. To prepare it in advance, assemble the entire casserole mixture as directed, but hold off on adding the Ritz cracker topping. Cover the dish tightly with plastic wrap or aluminum foil and store it in the refrigerator for up to 24 hours. When you’re ready to bake, simply remove it from the fridge, sprinkle the buttery cracker topping over the top, and bake as instructed. You may need to add an extra 5-10 minutes to the baking time if the casserole is very cold. This casserole also freezes well. Assemble without the topping, cover tightly with foil, and freeze for up to 2-3 months. Thaw in the refrigerator overnight before baking and adding the topping.
This recipe is wonderfully versatile! To add extra texture, nutrition, or flavor, feel free to stir in your favorite cooked vegetables. Popular choices include 1 cup of frozen peas (no need to thaw), cooked diced carrots, sautéed mushrooms, or even blanched broccoli florets. For a hint of sweetness and crunch, consider adding a can of drained and rinsed water chestnuts, chopped. If you enjoy a bit of heat, a pinch of red pepper flakes or a dash of hot sauce can elevate the flavor profile. Get creative with what you have on hand!
If cream of chicken soup isn’t your preference or you simply don’t have it, there are several excellent alternatives. You can substitute it with an equal amount of cream of mushroom soup or cream of celery soup for a different but equally delicious flavor base. For a homemade option, consider making your own Homemade Cream of Chicken Soup, which allows you to control the ingredients and sodium levels. Alternatively, a combination of chicken broth thickened with a roux (butter and flour) and a splash of milk or cream can create a similar creamy consistency and savory flavor.
The buttery Ritz cracker topping is already fantastic, but you can certainly enhance it! For an extra layer of savory flavor and a beautiful golden-brown finish, sprinkle a tablespoon or two of grated Parmesan cheese into the crushed crackers before mixing with butter. A pinch of paprika or garlic powder can also add a subtle warmth and color. For a different texture, you could even mix in some chopped fresh herbs like parsley or chives, or a handful of breadcrumbs for added crispness.
Storing leftovers properly ensures you can enjoy this delicious casserole for days to come. Once the casserole has cooled to room temperature (within two hours of baking), transfer any remaining portions to an airtight container. Refrigerate promptly, and consume within 3-4 days for the best quality and safety. Make sure to scrape the sides of the baking dish to get all the flavorful bits!
For individual servings, the microwave is your quickest option. Place a portion in a microwave-safe dish and heat on high for 1-2 minutes, or until warmed through, stirring halfway. If reheating a larger portion or the entire dish, it’s best to use the oven. Preheat your oven to 325°F (160°C). Cover the casserole dish loosely with aluminum foil to prevent the topping from over-browning or drying out. Bake for 15-25 minutes, or until the casserole is hot and bubbling throughout. If you prefer a crispier topping, you can remove the foil for the last few minutes of reheating.
This rich and flavorful casserole pairs beautifully with a variety of simple side dishes that can complement its creaminess without overpowering it. A fresh green salad with a light vinaigrette offers a refreshing contrast. Steamed or roasted vegetables like green beans, asparagus, or broccoli add a healthy touch. For something more substantial, consider a side of fluffy white rice, mashed potatoes, or even a simple pasta with butter and herbs. Crusty bread is also fantastic for soaking up every last bit of the creamy sauce!
While shredded cheddar cheese is a classic choice for its meltability and sharp flavor, feel free to experiment with other cheeses. A blend of cheddar and Monterey Jack provides a milder, creamier melt. For a bolder flavor, a sharp white cheddar or even a Gruyère cheese can add depth. If you like a little kick, Pepper Jack cheese will introduce a mild spiciness. Remember that freshly shredded cheese typically melts smoother than pre-shredded varieties, which often contain anti-caking agents.

Essential Ingredients for Your Neiman Marcus Chicken Casserole
Crafting the perfect Neiman Marcus Chicken Casserole begins with selecting high-quality ingredients. Each component plays a crucial role in building the layers of flavor and texture that make this dish so iconic. Below, we’ll dive into the specifics of what you’ll need and offer some helpful tips for substitutions and preparation.
- Ritz Crackers: These buttery, flaky crackers are absolutely essential for the signature golden, crunchy topping. You’ll need about one sleeve, crushed into fine crumbs. For a slight variation, you could experiment with other buttery crackers like Club crackers or even saltines, though the classic Ritz provides that distinct flavor and texture. If you’re mindful of sodium intake, opt for unsalted crackers if available.
- Butter: Melted butter is combined with the crushed crackers to create that irresistible golden-brown topping. You can use either salted or unsalted butter; if using salted, you might want to adjust other seasonings slightly. For those seeking to reduce overall sodium, choosing unsalted butter for both the topping and any cooking processes is a good strategy.
- Cooked Chicken: The star of the show! You’ll need about 4 cups of cooked, diced chicken. This is a fantastic recipe for utilizing leftover chicken from a previous meal. Rotisserie chicken is an absolute game-changer here, offering convenience and incredible flavor. If you’re cooking chicken specifically for this recipe, you have several options:
- Slow Cooker Chicken: Tender and easy to shred.
- Instant Pot Shredded Chicken: Quick and efficient for busy days.
- Oven Roasted Chicken: Simple and hands-off.
- Air Fryer Chicken Breasts: Fast and results in beautifully cooked chicken.
It’s highly recommended to use cooked chicken for this recipe, as the baking time is calibrated for already cooked meat. Using uncooked chicken would significantly increase the baking time and could affect the overall texture and moisture of the casserole.
- Cream of Chicken Soup: This forms the creamy, rich base of the casserole. A standard 10.5-ounce can of your favorite condensed cream of chicken soup works perfectly. If you prefer to make your own or are looking for alternatives, refer to the FAQ section above for options like Homemade Cream of Chicken Soup, cream of mushroom, or cream of celery soup.
- Sour Cream: Adding sour cream to the mixture enhances the creaminess and introduces a delightful tang that balances the richness of the other ingredients. If sour cream isn’t your preference, you can substitute it with plain Greek yogurt for a lighter option with a similar tang, mayonnaise for added richness, or even crème fraîche for a slightly more luxurious flavor.
- Shredded Cheddar Cheese: Two cups of shredded cheddar cheese will melt into the casserole, creating a gooey, flavorful experience. While sharp or mild cheddar is traditional, feel free to get creative with other shredded cheeses. Monterey Jack or a Colby Jack blend offers a milder, smoother melt. For a bit of a spicy kick, shredded Pepper Jack cheese is an excellent choice. Always remember that freshly shredded cheese melts more smoothly than pre-shredded varieties, which often contain anti-caking agents.
- Green Onions: Thinly sliced green onions add a fresh, mild onion flavor and a pop of color to the casserole. They brighten the overall profile of the dish. If green onions aren’t available, an equal amount of finely chopped chives would make a wonderful substitute, offering a similar delicate onion flavor.
- Slivered Almonds: This is an optional but highly recommended ingredient! Slivered almonds contribute a subtle nutty flavor and a fantastic textural crunch within the creamy casserole. If you’re not a fan of almonds, or have nut allergies, chopped water chestnuts can offer a similar crunch without the nutty flavor. You can also omit them entirely if preferred.
- Bacon: Six slices of cooked and crumbled bacon are mixed into the casserole, infusing it with a smoky, savory depth. Plus, extra crumbled bacon for topping is always a good idea! For the best flavor, cook fresh bacon until crispy and then crumble it. In a pinch, pre-cooked microwave bacon can work, or you can use store-bought bacon bits found in the salad dressing aisle, though fresh bacon provides a superior flavor and texture.

How to Make Neiman Marcus Chicken Casserole: Step-by-Step Guide
Creating this irresistible Neiman Marcus Chicken Casserole is simpler than you might imagine, promising a delicious outcome with minimal effort. Follow these easy steps to bring this comforting dish to your table:
- Prepare Your Baking Dish and Oven: Begin by preheating your oven to 350°F (175°C). While the oven heats, take a 9×13-inch baking dish and spray it generously with a nonstick cooking spray. This crucial step ensures that your delicious casserole won’t stick, making serving and cleanup much easier.
- Craft the Buttery Cracker Topping: In a small bowl, combine the crushed Ritz crackers with the melted butter. Stir these two ingredients together until the cracker crumbs are evenly coated and glistening with butter. The butter helps the crackers crisp up beautifully and turn golden brown in the oven. Set this mixture aside for now; it will be the crowning glory of your casserole.

- Assemble the Creamy Casserole Base: In a large mixing bowl, combine all the main casserole ingredients: the diced cooked chicken, the can of cream of chicken soup, the sour cream, shredded cheddar cheese, thinly sliced green onions, optional slivered almonds, and the crumbled cooked bacon. Using a sturdy spatula or spoon, mix everything together thoroughly until all the ingredients are well incorporated and evenly distributed. You want to ensure every spoonful of casserole will be packed with flavor.
- Spread into the Baking Dish: Carefully transfer the creamy chicken mixture into your prepared 9×13-inch baking dish. Use your spatula to spread the mixture out evenly, ensuring it fills the dish from edge to edge. A smooth, level surface will ensure consistent baking and an appealing presentation.
- Add the Signature Topping: Now, evenly sprinkle the buttery Ritz cracker crumbs you prepared earlier over the entire surface of the chicken mixture in the baking dish. Make sure the crumbs are distributed well for maximum crunch and flavor in every bite.

- Bake to Golden Perfection: Place the uncovered casserole dish on the middle rack of your preheated oven. Bake for approximately 25-30 minutes. You’ll know it’s ready when the topping achieves a beautiful golden-brown color and the casserole mixture underneath is visibly bubbling around the edges, indicating it’s thoroughly heated through and deliciously melted.
- Cool and Garnish: Once baked, carefully remove the casserole from the oven. Let it cool for about 5 minutes before serving. This brief resting period allows the casserole to set slightly, making it easier to portion and preventing it from being too runny. For an extra touch of elegance and flavor, garnish with additional chopped cooked bacon, freshly sliced green onions, or a sprinkle of vibrant chopped fresh parsley before serving.

Serve warm and savor every comforting bite!

Craving More Comfort Food Recipes?
If you’ve fallen in love with the comforting flavors of the Neiman Marcus Chicken Casserole, you’re in for a treat! There’s a whole world of cozy, family-friendly recipes waiting to be discovered. Dive into more delicious chicken-based casseroles and other homestyle favorites that promise warmth and satisfaction with every serving. These recipes are perfect for busy weeknights, casual gatherings, or whenever you need a little extra comfort on your plate.
- Ritz Cracker Chicken
- Ritz Cracker Chicken Casserole
- Ritz Cracker Pork Chops
- Chicken Noodle Casserole
- Chicken and Biscuits Casserole
- King Ranch Chicken Casserole
- Chicken and Stuffing Casserole
- Chicken Cobbler
- Poppy Seed Chicken Casserole
- Chicken Divan

Neiman Marcus Chicken Casserole
A creamy, hearty, comforting chicken casserole that is reminiscent of a chicken dish from the old stores cafe.
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15 minutes
30 minutes
45 minutes
6
Brandie Skibinski
Ingredients
- 1 sleeve Ritz crackers, crushed (about 32 crackers)
- 4 Tablespoons (1/2 stick) butter, melted (can use salted or unsalted)
- 4 cups cooked diced chicken (rotisserie chicken works great)
- 10.5 ounce can cream of chicken soup (link)
- 1 cup sour cream (link)
- 2 cups shredded cheddar cheese (link)
- 3 green onions, thinly sliced
- ½ cup slivered almonds (optional)
- 6 slices bacon, cooked and crumbled (plus more for topping, if preferred)
Instructions
- Preheat the oven to 350°F and spray a 9×13-inch baking dish with nonstick cooking spray.
- Stir 1 sleeve Ritz crackers, crushed and 4 Tablespoons (1/2 stick) butter, melted together in a bowl and set aside.

- In a large bowl, combine 4 cups cooked diced chicken, 10.5 ounce can cream of chicken soup, 1 cup sour cream, 2 cups shredded cheddar cheese, 3 green onions, thinly sliced, ½ cup slivered almonds and 6 slices bacon, cooked and crumbled. Mix until everything is fully combined.

- Spread the chicken mixture evenly into the greased baking dish, leveling it out with a spatula.

- Sprinkle the buttery Ritz cracker crumbs evenly over the top of the casserole.

- Bake uncovered on the middle rack for about 25–30 minutes, or until the topping is golden and the casserole is bubbling. Cool for 5 minutes before serving.

- Garnish with additional chopped bacon, and sliced green onions if desired, or garnish with fresh chopped parsley. Enjoy!

Video
Notes
- Please refer to my FAQ’s (Frequently Asked Questions) and ingredient list above for other substitutions or for the answers to the most common questions.
Dinner, Main Course
American
Nutrition
Calories: 603kcal | Carbohydrates: 9g | Protein: 37g | Fat: 47g | Sodium: 934mg | Fiber: 1g | Sugar: 2g
Nutritional Disclaimer
“The Country Cook” is not a dietician or nutritionist, and any nutritional information shared is an estimate. If calorie count and other nutritional values are important to you, we recommend running the ingredients through whichever online nutritional calculator you prefer. Calories and other nutritional values can vary quite a bit depending on which brands were used.
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